El Paso Airport
Car Rental Guide
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What happens if I bring my rental car back late?
During the reservation process, you will be asked to choose exact drop off time. In case that you will be late and fail to return the car at the indicated time, you should urgently contact the local car rental agency. The calculation of our rental day is based on 24 hours and an additional charge can be added to your bill for returning the car after the indicated time. Late drop off is possible but it depends on the local supplier and their opening hours. If you have any delay, please contact the local supplier. Some local offices close at a certain time, so it is essential to advise them. There are not obligated to keep the car. To avoid surprises and unexpected extra costs please check the terms and conditions.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
Can I rent a car in one location and drop it in another in El Paso?
Yes, ONE WAY RENTALS are possible. It means you pick up your rented car in one location and drop it off in a different one. In order to see the possibility, please check our website and enter a different location for the drop-off. In some cases, you can also choose a different country to drop off the car. The local supplier needs to bring the car back to the original destination. Therefore, they will charge you an extra fee on arrival. Some rental car agencies do have the ONE WAY fee included in the rental price. Others will charge is as an extra on arrival. We always recommend checking terms and conditions for the selected agency to see if it is included or not.
Why do you need my flight number?
When you make your reservation, we will always ask to provide the flight number. It is important for the local rental car supplier, so they can know when you will arrive. If they see that your flight is delayed they will normally keep the car until your arrival. It is also very important to leave the flight number on the reservation if you have an option MEET AND GREAT. What's that mean it means that rental car representative will wait for you in the arrival hall holding a poster with your name in order to lead you to the car. Your flight number most likely contains two letters and 4 numbers. If you are not coming in by flight, you can enter 0000 to be able to make the reservation online.
Is the insurance included in the rental price?
Please, note that usually full insurance will not be included in the rental rate. The type of insurance which is included in your rental rate depends on your residence country, the location where you are renting and on the local car rental supplier. We strongly recommend entering terms and conditions for the selected location and car rental agency and read them carefully in order to learn which type of insurance is included in the rental rate. You can also find an additional type of insurance which is offered by the local supplier. For some quotes we do offer a full comprehensive refund insurance you can purchase on our website. More information you will see online.
We offer a comparison of all the rent a car companies in El Paso Airport:
See our main car rental locations in El Paso Airport.